Your data, clearly explained. This Privacy Policy applies to all personal data collected when you visit, register, or use piso88.best in any way. By using piso88, you acknowledge that you have read and understood this policy.
Section 1
Introduction
Piso88 ("we," "us," "our") operates the online gaming platform at piso88.best. In the course of providing that platform, we necessarily collect and process certain personal information about the people who use it. This Privacy Policy explains that process — what data is involved, how it moves, and how it is protected.
We take privacy seriously not because it is a regulatory requirement (though it is), but because the players who use piso88 are real people whose personal information deserves genuine respect. Filipinos are increasingly aware of their data privacy rights, and piso88 is designed to meet those expectations — not just in terms of legal compliance, but in terms of the practical experience of using the platform.
This policy applies to all personal data collected through piso88.best, including data provided during registration, during the course of placing bets or playing games, through customer support interactions, and through ordinary browsing of the website. It does not apply to third-party websites that may be referenced in our content — those sites have their own privacy policies.
Section 2
Legal Basis for Data Processing
Piso88 processes personal data in accordance with the Republic Act 10173 — Data Privacy Act of 2012 and its Implementing Rules and Regulations. The National Privacy Commission (NPC) of the Philippines is the regulatory authority responsible for enforcing RA 10173, and piso88 cooperates fully with the NPC's oversight functions.
We process your personal data on the following legal grounds, depending on the specific purpose:
- Performance of a contract: Processing that is necessary to operate your piso88 account, process your deposits and withdrawals, settle bets, and provide customer support — this is processing required to deliver the service you have signed up for.
- Legitimate interest: Processing necessary for platform security, fraud prevention, responsible gaming monitoring, and the operational integrity of piso88, where those interests are proportionate and do not override your fundamental rights.
- Legal obligation: Processing required to comply with Philippine law, including anti-money laundering obligations, regulatory reporting requirements, and responses to lawful requests from government authorities.
- Consent: Where we rely on your consent for a specific processing purpose — such as sending you promotional communications — we will ask for that consent clearly and you can withdraw it at any time without affecting your account.
Section 3
Personal Data We Collect
Piso88 collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from payment processors and identity verification services. The table below summarises what we collect and why.
| Data Category |
Specific Data Points |
Purpose |
| Registration Data |
Full name, date of birth, email address, mobile number, residential address |
Account creation, age verification, communications |
| Identity Verification |
Government-issued ID type and number, ID document images, selfie photos |
KYC compliance, withdrawal verification, fraud prevention |
| Payment Data |
GCash / Maya account reference, bank account last digits, transaction references |
Deposit and withdrawal processing, transaction matching |
| Activity Data |
Bet history, game sessions, login times, deposit and withdrawal records |
Account management, responsible gaming monitoring, dispute resolution |
| Technical Data |
IP address, device type, browser, operating system, session duration |
Platform security, fraud detection, service optimisation |
| Support Data |
Support ticket content, chat logs, email correspondence |
Resolving your enquiries, quality assurance, training |
| Marketing Preferences |
Communication opt-in or opt-out status, promotion interaction history |
Sending promotional communications where consented |
We do not collect sensitive personal data such as biometric information (beyond ID photo matching for verification), health records, political opinions, or religious affiliations. Full payment card numbers are never stored by piso88 — card transactions are handled by certified payment processors.
Section 4
How Piso88 Uses Your Personal Data
Every processing activity at piso88 serves a specific, documented purpose. We do not use your data for purposes incompatible with the reasons for which it was originally collected. The primary uses of your personal data at piso88 are:
4.1 Account Management
Your registration data is used to create and maintain your piso88 account, authenticate your logins, and ensure that access to your account is properly controlled. Without this processing, we cannot operate your account.
4.2 Payment Processing
Your payment account details and transaction data are used to process your deposits and withdrawal requests, to match incoming and outgoing payments to the correct account, and to investigate any payment discrepancies. All payment data is shared only with the specific payment processor handling the relevant transaction.
4.3 Identity Verification
Piso88 is required by Philippine anti-money laundering regulations and our own responsible gaming standards to verify the identity of players before processing withdrawals. Your ID documents and selfie images are used solely for this verification purpose and are not used for any other purpose.
4.4 Responsible Gaming
Your activity data — including bet frequency, session duration, deposit patterns, and balance movements — is monitored by piso88 as part of our responsible gaming programme. This monitoring helps us identify patterns that may suggest a player is experiencing difficulty controlling their gaming, so we can proactively offer support tools. This processing is based on our legitimate interest in protecting the wellbeing of our players.
4.5 Security and Fraud Prevention
Technical data including IP addresses, device fingerprints, and login patterns are used to protect piso88 accounts from unauthorised access and to detect patterns consistent with fraud, bot activity, or platform abuse. Accounts flagged by these systems may be reviewed by the piso88 trust and safety team.
4.6 Regulatory Compliance
Piso88 is required to maintain records of certain account and transaction data for periods specified by Philippine law. This data is retained for the required period and is accessible to regulatory authorities on request.
4.7 Customer Support
Your support correspondence is used to resolve your enquiries and, in aggregate anonymised form, to identify common issues and improve piso88's support processes. Support staff access only the account and transaction data needed to resolve your specific enquiry.
4.8 Marketing Communications
Where you have consented to receive promotional communications, piso88 may contact you with information about current offers, promotions on the Promotions page, and platform updates. You can withdraw this consent at any time by contacting support@piso88.best or using the unsubscribe link in any promotional email.
Section 5
Data Sharing and Third Parties
Piso88 does not sell personal data. We share personal data with third parties only in the following specific circumstances, and only to the minimum extent necessary for the relevant purpose:
- Payment processors: GCash, Maya, GrabPay, Coins.ph, bank partners, and card processors receive the payment account reference and transaction amount necessary to process your deposit or withdrawal. They operate under their own privacy and data security frameworks.
- Identity verification providers: Where piso88 uses a third-party identity verification service, your ID document images and registration data are shared with that service for the purpose of the verification check only.
- Game providers: JILI Gaming and other game providers whose titles appear on piso88 receive session and gameplay data necessary to deliver and maintain their games. Game providers operate under their own data processing agreements.
- Regulatory and law enforcement authorities: Piso88 discloses personal data to Philippine government authorities, including the NPC, AMLC, and law enforcement agencies, when required to do so by law or pursuant to a valid legal process.
- Professional advisers: Legal, audit, and compliance advisers engaged by piso88 may access personal data where necessary for a specific professional service, subject to professional confidentiality obligations.
All third parties with whom piso88 shares personal data are required to process that data only for the purposes for which it was shared and to maintain appropriate security standards.
Section 6
Data Storage and Retention
Personal data collected by piso88 is stored on servers with appropriate physical and technical security controls. Access to stored personal data is restricted to authorised piso88 staff and is governed by role-based access controls and audit logging.
6.1 Retention Periods
Piso88 retains personal data for as long as your account is active and for such additional periods as are required by applicable Philippine law or legitimate business necessity. General retention guidelines are as follows:
- Account registration and identity data: retained for the duration of account activity plus a minimum of five years after account closure, in line with anti-money laundering record-keeping requirements.
- Transaction and betting records: retained for a minimum of five years from the date of the transaction.
- Customer support records: retained for three years after the resolution of the relevant support case.
- Marketing preference records: retained until you withdraw consent, at which point they are updated to reflect your opt-out.
After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.
6.2 International Data Transfers
Where personal data is processed or stored outside the Philippines — for example, by a cloud infrastructure provider or game supplier with servers in another country — piso88 ensures that appropriate data protection safeguards are in place, consistent with the requirements of RA 10173 and NPC guidance on cross-border data transfers.
Section 7
Cookies and Tracking Technologies
Piso88 uses cookies — small text files stored on your device by your browser — and similar tracking technologies to support the operation of the platform. We use them for the following specific purposes:
- Session cookies: Keep you logged in to your piso88 account during a browsing session. These are deleted when you close your browser.
- Security cookies: Help identify and prevent fraudulent or malicious activity, including bot detection and CSRF protection.
- Preference cookies: Remember your language and display preferences so you do not need to re-enter them each visit.
- Analytics cookies: Help piso88 understand how the platform is used at an aggregate level — which pages are visited, where users encounter difficulty, and how performance can be improved. Analytics data is not linked to individual accounts.
Piso88 does not use third-party advertising cookies or cross-site tracking pixels. You can manage cookie preferences through your browser settings. Note that disabling session and security cookies may prevent some piso88 features from working correctly.
Section 8
Your Rights Under the Data Privacy Act
As a data subject under RA 10173, you have the following rights with respect to your personal data held by piso88. These rights are real and exercisable — not just listed for compliance purposes.
Right to Access
Request a copy of the personal data piso88 holds about you, including information on how it is being used.
Right to Correction
Request correction of any inaccurate or incomplete personal data in your piso88 account.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected and where no legal retention obligation applies.
Right to Object
Object to specific processing activities, including direct marketing communications, at any time.
Right to Data Portability
Receive a structured, machine-readable copy of personal data you have provided to piso88 for transfer to another platform where technically feasible.
Right to Complain
Lodge a complaint with the National Privacy Commission (NPC) if you believe piso88 has processed your data in breach of RA 10173.
To exercise any of these rights, contact piso88 at support@piso88.best with the subject line "Data Privacy Request" and a description of your request. We will acknowledge your request promptly and respond within the timeframe required by RA 10173 — generally within 15 business days for straightforward requests.
Note: Some rights may be limited where data retention is required by Philippine law, for example for anti-money laundering record-keeping. Where this applies, piso88 will explain the limitation clearly in our response to your request.
Section 9
Children and Minors
Piso88 is strictly an adult platform. We do not knowingly collect personal data from individuals under 18 years of age, and we do not permit anyone under 18 to register or use the platform in any capacity.
Where piso88 discovers or has reason to believe that an account has been registered by a person under 18, that account will be suspended immediately. Any personal data collected in connection with such an account will be deleted after any legally required retention period has been met, and no funds derived from underage activity will be paid out.
Parents and guardians are responsible for ensuring that minors in their household cannot access piso88 or any similar platform. If you believe a minor in your household has accessed piso88, contact us immediately at support@piso88.best.
Section 10
Security Measures
Piso88 implements technical and organisational security measures appropriate to the risk level of the personal data we process. These measures include:
- Encryption of data in transit using TLS protocols
- Encryption at rest for sensitive data stores
- Role-based access controls limiting staff access to only the data required for their function
- Multi-factor authentication for administrative access to data systems
- Regular penetration testing and vulnerability assessments of the piso88 platform
- Audit logging of all access to personal data systems
- Staff training on data privacy obligations and secure handling procedures
No system is completely immune to security threats. While piso88 takes its security obligations seriously, we encourage players to maintain good security practices on their own devices — using strong, unique passwords for their piso88 account and never sharing login credentials or OTPs with any person.
Section 11
Personal Data Breach Response
In the event of a personal data breach affecting piso88 players, piso88 will follow the breach notification requirements of RA 10173 and NPC Circular 16-03. Where a breach is likely to harm affected individuals, we will notify both the NPC and the affected players within the timeframes required by law.
Breach notifications to affected players will be sent to the email address registered with the piso88 account and will include: a description of what happened, what data was involved, what piso88 has done or is doing in response, and what steps you can take to protect yourself. We will not use a breach notification as an opportunity to minimise or obscure what occurred.
Section 12
Amendments to This Privacy Policy
Piso88 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or feedback from players and regulators. When a material change is made, we will publish the updated policy on this page with a revised effective date and, where the change significantly affects how we process your data, we will make reasonable efforts to notify you — for example, through a notice on login or via email to your registered address.
We encourage you to review this page periodically so you remain informed about how piso88 handles your personal data. The version of the policy published on this page at any given time is the version in effect.
Current version: This Privacy Policy was last updated in January 2025 and is effective for all users of piso88.best from that date.
Section 13
Contact Us About Privacy
Any question, request, or complaint about how piso88 handles your personal data should be directed to:
PRIVACY CONTACT EMAIL
support@piso88.best
SUBJECT LINE
"Data Privacy Request"
If you are not satisfied with piso88's response to a privacy complaint, you have the right to refer the matter to the National Privacy Commission of the Philippines (NPC). The NPC handles complaints from individuals about organisations processing their personal data under RA 10173.